Privacy Policy

Effective Date: March 27, 2025

Introduction

Welcome to OrthoPatient, a mobile application ("App") designed to enhance your recovery journey and provide valuable resources for orthopedic care. Your privacy and security are important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our App.

Information We Collect

1. Personal Information: When you register and use our App, we may collect personal information such as your name, email address, phone number, and demographic information.
2. Health Information: OrthoPatient may collect health-related information that you voluntarily provide, such as medical history, treatment plans, medication lists, and appointment schedules.
3. Usage Data: We may collect data about your interactions with the App, including IP address, device information, usage statistics, and logs.

How We Use Your Information

1. To Provide Services: We use your information to operate, maintain, and improve the App's functionalities, including appointment scheduling, medical record storage, and communication with healthcare providers.
2. Communication: We may use your contact information to send you administrative messages, updates, and important notifications related to your use of the App.
3. Research and Development: We may use aggregated and anonymized data for research, analysis, and development purposes to improve our services and develop new features.

Sharing of Information

1. With Healthcare Providers: We may share your information with your authorized healthcare providers for purposes of treatment, payment, and healthcare operations.
2. Service Providers: We may engage third-party service providers to assist with App functionality, data analysis, and customer support. These providers are bound by confidentiality agreements and are only authorized to use your information as necessary to provide services to us.
3. Legal Compliance: We may disclose your information when required by law, regulation, or legal process, or to protect our rights or the rights of others.

Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Your Choices

You can access and update your personal information through the App. You may also choose to delete your account, although certain information may be retained for legal or legitimate business purposes.

Educational Purpose

Information provided through OrthoPatient is for educational purposes only and should not substitute for professional medical advice. Users are encouraged to consult qualified healthcare professionals regarding their specific medical conditions and treatments.

No Medical Advice

The content within OrthoPatient, including articles, videos, and guides, is not intended as medical advice. Users are responsible for their health decisions and outcomes.

No Doctor-Patient Relationship

Using OrthoPatient does not establish a doctor-patient relationship between users and the app developers or owners.

SMS Messaging

1. Consent to Receive SMS Messages: By providing your phone number, you consent to receive SMS messages from OrthoPatient related to your use of the App, including appointment reminders, updates, and important notifications.
2. Opt-Out: You may opt out of receiving SMS messages at any time by following the instructions provided in the messages or by contacting us at help@orthopatient.com.
3. Message and Data Rates: Standard message and data rates may apply to SMS messages sent to you by OrthoPatient. Contact your mobile carrier for details.
4. Security of SMS Messages: While we strive to protect the privacy and security of SMS messages, please be aware that SMS communication is not encrypted and may be subject to unauthorized access.

Consent

By using OrthoPatient, you acknowledge that you have read and understood this Privacy Policy, including the limitations on medical advice and the responsibilities of users. You consent to the collection and use of your information as described in this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on the App or through other appropriate means.

Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at help@orthopatient.com.